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   Print media coverage of service delivery protests in South Africa: A content analysis
- (2018)
        Author: Wasserman, Herman
        Publisher: Taylor & Francis Group

   'Sorry' is not enough
- (2018)
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   Negative feedback rarely leads to improvement (Defend Your Research)(Interview)
- (2018)
        Author: Berinato, Scott
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   The chairman of Ryohin Keikaku on charting Muji's global expansion (How I Did It)
- (2018)
        Author: Kanai, Masaaki
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   The Leader's Guide to Corporate Culture: How to manage the eight critical elements of organizational life
- (2018)
        Author: Groysberg, Boris
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   What's Your Organization's Cultural Profile? A worksheet and questions to get you started
- (2018)
        Author: Groysberg, Boris
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   How To Shape Your Culture: Steps for setting an aspirational target
- (2018)
        Author: Groysberg, Boris
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   The Workforce Convergence Matters: When employees' views of the culture align, engagement and customer orientation benefit
- (2018)
        Author: Groysberg, Boris
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   Context, Conditions, And Culture: Consider geographic region, industry, strategy, leadership, and organizational design
- (2018)
        Author: Groysberg, Boris
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org

   Ads That Don't Overstep How to make sure you don't take personalization too far
- (2018)
        Author: John, Leslie K.
        Publisher: Harvard Business School Press
        URL: http://www.HBR.org