CUSTOMER RELATIONS
CUSTOMER RELATIONS collection
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Titre: Customer Service: Career Success Through Customer Satisfaction
Date published: 2005
Éditeur: Prentice Hall Publishing Co. -
Titre: Digital-Physical Mashups
Date published: 2014
Éditeur: Harvard Business School Press
Catagory URL: http://www.HBR.org -
Titre: Sharing’s Not Just for Start-Ups
Date published: 2014
Éditeur: Harvard Business School Press
Catagory URL: http://www.HBR.org -
Titre: The CEO of Williams-Sonoma on Blending Instinct with Analysis
Date published: 2014
Éditeur: Harvard Business School Press
Catagory URL: http://www.HBR.org -
Titre: The determinants of service recovery in the retail industry: A study of micro and small enterprises in Ghana
Date published: 2016
Éditeur: Emerald
Catagory URL: http://www.emeraldinsight.com -
Titre: Why Your Customers' Social Identities Matter
Date published: 2015
Éditeur: Harvard Business School Press
Catagory URL: http://www.HBR.org