CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT collection
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Titre: Customer Relations Management Applications in the Tourism Industry
Date published: 2013
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-46… -
Titre: Customer-perceived relationship quality and satisfaction: A case of Ethiopian Telecommunication Corporation
Date published: 2013
Éditeur: Emerald
Catagory URL: http://www.emeraldinsight.com -
Titre: From Local Information Systems to Global Customer Relationship Management
Date published: 2013
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-46… -
Titre: Impact of 2.0 on Contemporary Marketing
Date published: 2013
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-43… -
Titre: Making the Consensus Sale
Date published: 2015
Éditeur: Harvard Business School Press
Catagory URL: http://www.HBR.org -
Titre: Unlock the Mysteries of Your Customer Relationships
Date published: 2014
Éditeur: Harvard Business School Press
Catagory URL: http://www.HBR.org