CUSTOMER SERVICES | AUC Library

CUSTOMER SERVICES collection

Titre: Customer Service: Career Success Through Customer Satisfaction
Auteur: Timm, Paul R.
Date published: 2005
Éditeur: Prentice Hall Publishing Co.
Titre: Services Marketing: Integrating Customer Focus Across the Firm
Auteur: Zeithaml, Valarie A.
Date published: 2011
Éditeur: W. Ross MacDonald School Resource Services Library
Titre: Technology and customer service: Profitable relationship building
Auteur: TIMM, Paul R. (Phd.)
Date published: 2005
Éditeur: Pearson Education Limited
Titre: The Influence of Tenant Diversity on the Performance of Shopping Centres
Auteur: Dlamini, S.
Date published: 2021
Éditeur: Adonis & Abbey Publishers