Electronic Customer Relationship Management (E-CRM) | AUC Library

Electronic Customer Relationship Management (E-CRM) collection

Titre: Bank customer loyalty and satisfaction: the influence of virtual e-CRM
Auteur: Mang'unyi,Eric E., Khabala,Oumar T., Govender, Krishna Kistn
Date published: 2018
Éditeur: Emerald Publishing Limited
Catagory URL: http://www.emeraldinsight.com