SERVICE QUALITY
SERVICE QUALITY collection
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Titre: Alignment of Perceptions in Information Technology Service Quality
Date published: 2010
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-8… -
Titre: Application Management
Date published: 2010
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-8… -
Titre: Customers’ service quality perception in automotive repair
Date published: 2015
Éditeur: Emerald
Catagory URL: http://www.emeraldinsight.com -
Titre: Economic Aspects of Quality of Service for Internet Based IT Services
Date published: 2010
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-8… -
Titre: Evaluating the Dimensions of Web-Based Software System Service Quality
Date published: 2010
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-9… -
Titre: Implementation of Quality of Service in VoIP
Date published: 2008
Éditeur: IGI Global
Catagory URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-0… -
Titre: Intellectual Capital: Firms’ Hidden Source of Service Quality in the Microfinance Industry in Uganda
Date published: 2013
Éditeur: Taylor & Francis