SERVQUAL
SERVQUAL collection
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Titre: Examining the Service Quality of Administrative Practices in Technical Vocational Education and Training (TVET) Colleges in South Africa
Date published: 2019
Éditeur: Adonis & Abbey -
Titre: Quality assurance: Adapting SERVQUAL to measure the perceived quality of pre-service teachers' Teaching Practice experience
Date published: 2013
Éditeur: Taylor & Francis
Catagory URL: http://www.tandfonline.com