How to write a staff manual : A guide for managers

Whatever the size of your organization, a staff manual is a key document for all your employees. As a first point of reference it helps avoid misunderstanding when questions arise on procedures, policies and conditions of employment. And with everyone receiving the same information, you know that it can only improve administration and your organization's sense of identity. So how do you go about putting it all together ? Maybe you don't want to, and would be happier leaving the details to a solicitor or personnel consultant. But whether you choose to go it alone or seek outside assistance, this concise book should lay the groundwork and get you thinking about what should be in there, how you should say it and what not to say, which is just as important. Exercises in drafting and honing your text give you ample scope for guided experimentation before embark either on the real thing, or on an update of an existing manual. It's worth getting it right - your staff manual will be a lasting point of contact between you and your staff.