Write that letter !

Business letters give the outside world a strong impression of your company. To ensure that the impression is positive, Write That Letter ! shows you how to tackle the toughest business letters with professionalism and style. Covering everything from language to layout, the new edition of this practical book explains how to create letters that are effective in: making sales;caring for customer;handling purchases;managing accounts;dealing with staff. Model letters and explanatory comments allow you to assess your progress, while that book's clear layout enables you access the relevant letter when you need to. Write That Letter ! is essential reading for anyone wanting to make the most difficult business correspondence more effective.