California State University, East Bay
California State University, East Bay
At California State University, East Bay, reference is one component of a comprehensive instructional program in information literacy. Based on this approach, the focus of reference is on teachable moments on a just-in-time basis rather than a means by which users, primarily students, are simply provided with answers to their questions. This chapter provides a description of the role of reference within that context and describes the various services offered.
CITATION: Soules, Aline. California State University, East Bay edited by Cordell, Rosanne M. . Hershey, PA : IGI Global , 2013. Library Reference Services and Information Literacy - Available at: https://library.au.int/california-state-university-east-bay