Transforming Democracy through ICT

This article explores the potential of ICT to be used to transform the processes of citizen engagement such that a citizen-centred approach to e-democracy becomes both viable and desirable. It will do so by exploring three tensions relating to democracy and civil society: first that participation in traditional democracy is falling, yet new technologies are mobilising citizens on a global and local scale (such as antiglobalisation protests and electoral protests in the Philippines and Spain); second, ICT increases the technocracy of government but also offers citizens a chance to become closer to it; and third, that macro strategies for ICT access are not enough to remove localised exclusion.