Quality Management for IT Services

Quality Management for IT Services

Author: 
Vauth, Ulrike
Place: 
Hershey, PA
Publisher: 
IGI Global
Date published: 
2010
Record type: 
Responsibility: 
, Astrid Köhler, jt. author
Editor: 
Praeg, Claus-Peter
Source: 
Quality Management for IT Services
Subject: 
Series: 
Advances in Logistics, Operations, and Management Science

CITATION: Vauth, Ulrike. Quality Management for IT Services edited by Praeg, Claus-Peter . Hershey, PA : IGI Global , 2010. Quality Management for IT Services - Available at: https://library.au.int/quality-management-it-services-5