Tiffany's CEO on Creating a Sustainable Supply Chain

Tiffany's CEO on Creating a Sustainable Supply Chain

Author: 
Cumenal, Frederic
Publisher: 
Harvard Business School Press
Date published: 
2017
Record type: 
Journal Title: 
Harvard Business Review
Source: 
Harvard Business Review, Vol. 95, No. 2, March-April 2017, pp. 41-46
Abstract: 

Vertical integration, a major competitive advantage at Tiffany, is entrenched for two reasons: a deeply held belief that great houses of luxury should craft their own designs, and an equally strong conviction that diamond traceability is the best means of ensuring social and environmental responsibility. Tiffany's focus on sustainability began about 25 years ago, in the context of growing awareness about the toxic chemicals used in extracting precious metals and about "conflict diamonds" from countries at war. Since then the company has been an industry leader in addressing environmental and human rights concerns. Its stones are laser-inscribed with microscopic codes indicating their provenance so that Tiffany can ensure its chain of diamond custody.

Language: 

CITATION: Cumenal, Frederic. Tiffany's CEO on Creating a Sustainable Supply Chain . : Harvard Business School Press , 2017. Harvard Business Review, Vol. 95, No. 2, March-April 2017, pp. 41-46 - Available at: https://library.au.int/tiffanys-ceo-creating-sustainable-supply-chain