SERVQUAL | AUC Library

SERVQUAL collection

Title: Examining the Service Quality of Administrative Practices in Technical Vocational Education and Training (TVET) Colleges in South Africa
Author: Mpanza, Nomzamo Monica
Date published: 2019
Publisher: Adonis & Abbey
Title: Quality assurance: Adapting SERVQUAL to measure the perceived quality of pre-service teachers' Teaching Practice experience
Author: Oliver, Henry
Date published: 2013
Publisher: Taylor & Francis
Catagory URL: http://www.tandfonline.com