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   The Social Cost of Social Value Creation - (2010)
        Author: Jelen, Jonatan
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   Information Systems Projects In Contact Centers - (2010)
        Author: Varajão, João
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   A Process for Estimating the Value of ITIL Implementations - (2010)
        Author: Silva, Miguel Mira da
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   Information Systems Outsourcing - (2010)
        Author: André , Ana
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   INMATE-Innovation Management Technique - (2010)
        Author: Cavalcanti, José Carlos
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   Analysis of IT Governance on Spanish Organizations - (2010)
        Author: Arroyo, Alberto J.
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   Multisite PLM Platform - (2010)
        Author: Draghici, George
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   Virtual Center for Entrepreneurship Development - (2010)
        Author: Draghici, George
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   Collaborative Demand and Supply Planning Networks - (2010)
        Author: Hvolby, Hans-Henrik
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-0…

   On the Importance of Framing - (2010)
        Author: Harter, Nathan
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61692-2…