CUSTOMER ENGAGEMENT, SERVICE INNOVATION, CO-CREATION, COMPETITIVE INTENSITY, CAPABILITY, SERVICE FIRM PERFORMANCE

NEWS: July 7, 2025 Webinar Series on Accelerating the Adoption and Implementation of the Continental Teacher Qualification Framework (CTQF)

NEWS: September 13, 2023 The 7th Edition of the African Transitional Justice Forum

NEWS: September 12, 2023 The 4th Ordinary Session of the African Union Specialised Technical Committee on Transport, Transcontinental and Interregional I

NEWS: August 30, 2023 2nd Annual Micro, Small, and Medium-sized Enterprises Forum “Start-up Acts: Fostering Development and Innovation in Africa.”

NEWS: September 5, 2023 Africa Climate Summit (ACS) Nairobi, Kenya

NEWS: July 10, 2025 47th Ordinary Session of the Executive Council

NEWS: August 30, 2023 Joint Press Release: Commemorating the International Day of the Disappeared; High Level Dialogue on Missing Migrants

NEWS: August 15, 2023 Workshop on AU Policies on the Prevention of TIP & SOM in Africa

CUSTOMER ENGAGEMENT, SERVICE INNOVATION, CO-CREATION, COMPETITIVE INTENSITY, CAPABILITY, SERVICE FIRM PERFORMANCE

CUSTOMER ENGAGEMENT, SERVICE INNOVATION, CO-CREATION, COMPETITIVE INTENSITY, CAPABILITY, SERVICE FIRM PERFORMANCE collection

Title: Engagement Capability, Innovation Intensity and Firm Performance: The Role of Competitive Intensity
Author: Anning-Dorson, Thomas
Date published: 2020
Publisher: Taylor and Francis