CUSTOMER LOYALTY | AUC Library

CUSTOMER LOYALTY collection

Title: Case Study: When You Have to Choose Between Core and New Customers: An extreme sports company considers a VIP tier
Author: Bertini, Marco
Date published: 2017
Publisher: Harvard Business School Press
Catagory URL: http://www.HBR.org
Title: Determinants of relationship quality and customer loyalty in retail banking: Evidence from Nigeria
Author: Izogo, Ernest Emeka
Date published: 2017
Publisher: Emerald Publishing Limited
Catagory URL: http://www.emeraldinsight.com
Title: Employee Training and Development as an Antecedent of Firm Customer Capabilities: Longitudinal Moderation by Firm Size and Market Type
Date published: 2020
Publisher: Taylor and Francis
Title: In-Store Experience and Customer Loyalty of Topt (Pty) Ltd
Author: Theledi, Karabo Mpho
Date published: 2020
Publisher: Adonis & Abbey Publishers
Title: Technology and customer service: Profitable relationship building
Author: TIMM, Paul R. (Phd.)
Date published: 2005
Publisher: Pearson Education Limited