Electronic Customer Relationship Management (E-CRM) | AUC Library

Electronic Customer Relationship Management (E-CRM) collection

Title: Bank customer loyalty and satisfaction: the influence of virtual e-CRM
Author: Mang'unyi,Eric E., Khabala,Oumar T., Govender, Krishna Kistn
Date published: 2018
Publisher: Emerald Publishing Limited
Catagory URL: http://www.emeraldinsight.com