30 minutes... to deal with difficult people

This book is someone at work making your life hell ? Does a clash of personalities affect your work ? The workplace is inhabited by a wide variety of people, and sometimes it can be difficult to get on with them and get on with your job as well. This practical guide will show you how to be aware of the actions of difficult people around you, and how to minimize their negative impact on your performance at work. Whether it is your boss, your colleague or even your employee, this handy book is packed with expert advice on how to deal with awkward situations tactfully. So next time you have to deal with a difficult work colleague, take time out to follow the simple action plan presented here.