Adaptive Use of ICT in Response to Disintermediation

Author:

Sharma, Pramod

Place:

Hershey

Publisher:

IGI Global

Date published:

2005

Responsibility:

Carson, Dean, jt.author

Taylor, Andrew, jt.author

Editor:

Marshall, Stewart

Journal Title:

Encyclopedia of Developing Regional Communities with Information and Communication Technology

Source:

Encyclopedia of Developing Regional Communities with Information and Communication Technology

Abstract:

Traditionally, the Australian travel agency sector has operated as the premium intermediary in a relatively simple distribution chain that can be depicted as follows: In such a system, it is estimated that travel agents have traditionally handled over 85% of consumer transactions (Wilde & Rosen, 2000). The advance of online technologies and ICT-based distribution systems has changed the dominant role of travel agents in the distribution and supply of travel products. This has impacted on their relevance, returns, and individual financial viability.

Catagory URL:

http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59140-5…

DOI:

https://library.au.int/fr/10.4018/978-1-59140-575-7.ch002

CITATION: Sharma, Pramod. Adaptive Use of ICT in Response to Disintermediation edited by Marshall, Stewart . Hershey : IGI Global , 2005. Encyclopedia of Developing Regional Communities with Information and Communication Technology - Available at: https://library.au.int/fradaptive-use-ict-response-disintermediation