Brazilian Government's Training Network for Digital Inclusion

This chapter summarizes several previous studies on the analysis of social networks and presents some challenges in monitoring and evaluating large-scale training programs that make use of social networks. The main objective is to understand the dynamics and identify how information is shared among the participating agents of the training program. In this regard, the authors present various algorithms that apply metrics to social network analysis to assess the evolution of networks throughout the training process, and specifically, to discuss the application of these metrics in the evaluation of large-scale training programs for digital inclusion.