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   Towards an Improved Hotel Reservation System - (2012)
        Author: Colomo-Palacios, Ricardo
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   A Risk Assessment Framework for Inter-Organizational Knowledge Sharing - (2012)
        Author: Sarnikar, Surendra
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   Knowledge Management for Web-Based Learning Systems - (2012)
        Author: Sandhu, Kamaljeet
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   A Predictive Modeling of Retail Satisfaction - (2012)
        Author: Hemalatha, M.
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   Innovation for E-Services Management - (2012)
        Author: Sandhu, Kamaljeet
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   A Multi-Agent Knowledge Management System for Reactive and Proactive Knowledge Supply - (2012)
        Author: Toledo, Carlos M.
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   Framework of Knowledge and Intelligence Base - (2012)
        Author: Rabaey, Marc
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   Enhancing Information Retrieval Capabilities of Knowledge Management Systems - (2012)
        Author: Shiri, Ali
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   Knowledge Management in Educational Games - (2012)
        Author: Minovic, Miroslav
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…

   A Pragmatic Approach to Intrusion Response Metrics - (2012)
        Author: Wong, Johnny
        Publisher: IGI Global
        URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-09…