Communication, Structural Links, and Conflict in Three Inter-Organizational Virtual Collaborations

Communication, Structural Links, and Conflict in Three Inter-Organizational Virtual Collaborations

Author: 
Williams, Elizabeth A.
Place: 
Hershey, PA
Publisher: 
IGI Global
Date published: 
2010
Record type: 
Responsibility: 
Harrison, Tyler R., jt. author
Editor: 
Long, Shawn
Journal Title: 
Communication, Relationships and Practices in Virtual Work
Source: 
Communication, Relationships and Practices in Virtual Work
Subject: 
Abstract: 

Conflict is just as common in virtual teams as it is in collocated teams. However little is known about the process of conflict in these teams. The study presented in this chapter analyzed conflict in three inter-organizational teams. The purpose of this research is to identify primary types of conflict in virtual teams, examine the role that the structure of communication plays in the conflict, and examine the influence of the social context. Specifically, this chapter (1) reviews the extant literature on conflict in virtual teams and organizational conflict in general; (2) presents results from a study of three inter-organizational virtual team collaborations; and (3) offers an outline of potential future research in this area and provides best practices and potential pitfalls for practitioners to consider when structuring inter-organizational virtual teams.

Series: 
Advances in Human Resources Management and Organizational Development

CITATION: Williams, Elizabeth A.. Communication, Structural Links, and Conflict in Three Inter-Organizational Virtual Collaborations edited by Long, Shawn . Hershey, PA : IGI Global , 2010. Communication, Relationships and Practices in Virtual Work - Available at: https://library.au.int/frcommunication-structural-links-and-conflict-three-inter-organizational-virtual-collaborations