Digital Divide and Disadvantaged Populations in E-Tourism

The tourism sector has changed rapidly since the dawn of the internet revolution in the late 1990s. At the same time, the digital divide has disadvantaged many in developing economies as well as the disabled population. It is interesting to observe, however, that the emerging computer technologies, especially mobile computing, are offering significant opportunities to this disadvantaged population. This chapter discusses these opportunities that increase the participation in and reaping of benefits from tourism.