Effective interviewing : A handbook of skills, techniques and applications

The use of interviews is now so widespread that it is difficult to think of any one profession where they are not used. As such, the ability to conduct interviews effectively is considered essential in any professional's repertoire of skills. By providing a fully comprehensive look at the entire range of interview situations, Robert Edenbourough clearly shows how the process of interviewing has developed and then goes on to five practical advice on its use in various contexts, such as recruitment, selection, performance management, counseling and surveys. Effective Interviewing also provides extensive coverage of the methods and techniques currently in practice and looks at the future of interviewing. Drawing on his extensive experience, the author provides valuable benefits for the reader, such as : how to select the best methods available;how to develop and apply appropriate techniques for a particular use;the scope to link interviewing with other professional methods such as psychometrics, questionnaire survey or assessment centres;a full appreciation of the effectiveness and application of interviewing skills and techniques. For employers, personnel/HR professionals and anyone whose job involves interviewing, Effective Interviewing will provide an invaluable view of interviewing practices and phenomena.