ITIL service design

ITIL service design

Author: 
Hunnebeck, Lou [et ...al]
Place: 
London
Publisher: 
TSO
Phys descriptions: 
xi, 442pp. : ill ; 28 cm.
Date published: 
2011
Record type: 
Book/Monograph
Edition: 
2nd ed
Subject: 
INFORMATION TECHNOLOGY -- MANAGEMENT
ISBN: 
9780113313051
Call No: 
004.6 HUN
Abstract: 

It focuses on the service design lifecycle stage of IT service management. Overall, this was a great book for those people who work on the design of IT services.

Language: 
English
Series: 
Best management practice

CITATION: Hunnebeck, Lou [et ...al]. ITIL service design . London : TSO , 2011. - Available at: https://library.au.int/fritil-service-design