Knowledge in Universities and Research Centres

The knowledge economy and society is based on the creation, use, and dissemination of knowledge. There is no doubt universities and research centres play a vital role in the knowledge creation, application, and transfer processes. Against an economic backdrop such as the current one, namely a financial crisis of international proportions, cuts in university and research and development programme funding and the implementation of the Bologna Process, this strategic resource must be suitably managed. In order to achieve this, it is necessary to measure existing knowledge-based resources (intellectual capital) and draw up knowledge maps. This chapter proposes a conceptual framework for analysing relational capital in universities and research centres and presents indicators for measuring each of its components.