Structuring Knowledge for Enterprise Resource Planning Implementation through an Ontology

The purpose of this research is to consolidate and formalize as ontology, on the basis of an extensive literature review, the key processes and skills required for successful implementation of ERP in an SME. Using the Prot?g? software, the research identified and formalized 395 terms, each of which has its own definition. Exploitation of this ontology could take multiple and varied forms, including the creation of a learning system, an on-line collaboration platform, or a project management process mapping tool contributing to successful implementation of ERP in SMEs.