Understanding Knowledge Networks via Social Network Analysis (SNA)

The link between KM and network theory lies in the cultivating of knowledge networks by viewing knowledge as connections and understanding it as the aggregation of connections across different entities albeit it people or organizations (Kadushin, 2004). The study explores primarily on the capabilities and capacity building of government-linked corporations (GLC) in Malaysia in relation to its evolution as a knowledge network. In this chapter, the authors explore the overlap that exists in KM particularly in the entities and sharing of knowledge assets that undergoes a multiplying effect in its value propositions with the forming of interoganizational relationships. The findings of the study indicates that in order to benefit from the knowledge multiplying affects, organizations need to create a “network identity” and develop capabilities as a learning entity that would add value to the network itself. From the context of KM, majority of the GLCs are in the transitory stages in which issues of trust, competencies and communications have been key indicators in forming network relations. As such this chapter would be useful in highlighting the significance of network relations and provides further proliferation in the study of social network theory and significance to KM.