Usability Techniques for Interactive Software and their Application in E-Commerce

Usability Techniques for Interactive Software and their Application in E-Commerce

Author: 
Singh, Shawren
Place: 
Hershey, PA
Publisher: 
IGI Global
Date published: 
2010
Record type: 
Editor: 
Spiliotopoulos, Tasos
Source: 
Integrating Usability Engineering for Designing the Web Experience
Abstract: 

The purpose of this chapter is to provide an overview of usability and usability techniques. It discusses interaction design with a bias on web-based technologies, focusing on usability and usability definitions. Usability principles are discussed with a particular focus on web usability, and some of the techniques that can be used to incorporate usability design and testing. The chapter also considers aspects of electronic commerce usability. These techniques are divided into usability evaluation, (heuristic evaluation, checklists, usability tests, think aloud approaches) followed by designing with usability in mind (including user and task analysis, walkthroughs, user experience and scenario-based usability). Several E-commerce case studies, from a developing economy perspective, are then analysed, before finally discussing E-commerce usability.

Series: 
Advances in Web Technologies and Engineering

CITATION: Singh, Shawren. Usability Techniques for Interactive Software and their Application in E-Commerce edited by Spiliotopoulos, Tasos . Hershey, PA : IGI Global , 2010. Integrating Usability Engineering for Designing the Web Experience - Available at: https://library.au.int/frusability-techniques-interactive-software-and-their-application-e-commerce