Voting and protest tendencies associated with changes in service delivery

Existing literature highlights the complexities of the relationship between voting, protest action and service delivery within Southern African democracies. We explore the relationship between these variables for South Africa by generating a new dataset from various sources. Although this relationship has been explored before, the existing evidence is mixed. The results from this study therefore bring a fresh perspective, especially at a time during which the political power of the incumbent African National Congress has been declining. We find that improvements in service delivery are not significantly associated with an increase in votes for the incumbent party, indicating that accountability is not the main motivation for South Africans' voting decisions. However, we find a statistically significant negative correlation between protest action and service delivery, providing evidence of the increasing importance of protest action as a form of political accountability in South Africa.