Acquiring and Applying Market Knowledge for Large Software Purchases

Acquiring and Applying Market Knowledge for Large Software Purchases

Author: 
Toklu, Candemir
Place: 
Hershey, PA
Publisher: 
IGI Global
Date published: 
2010
Record type: 
Responsibility: 
Russell, Steve, jt. author
Editor: 
O'Brien, Emma
Source: 
Knowledge Management for Process, Organizational and Marketing Innovation
Abstract: 

Persona profiles of the top managers in a corporation help marketers to position and promote large software products. Sales calls are more targeted and cordial, aligned with the needs and communication styles of the prospects. The methods applied in the archetype discovery are complemented by knowledge of corporate structures and influence networks. When the key customer concerns and constraints are clarified, the software vendor can craft informational programs, sales plans, and product improvement projects to outperform their competition. The added persona-model knowledge complements the vendor's existing knowledge of their software products, helping to build compelling marketing programs and to significantly improve software sales.

Series: 
Advances in Knowledge Acquisition, Transfer, and Management

CITATION: Toklu, Candemir. Acquiring and Applying Market Knowledge for Large Software Purchases edited by O'Brien, Emma . Hershey, PA : IGI Global , 2010. Knowledge Management for Process, Organizational and Marketing Innovation - Available at: https://library.au.int/acquiring-and-applying-market-knowledge-large-software-purchases