Anthropological Thinking about E-Government Evaluation

Anthropological Thinking about E-Government Evaluation

Author: 
Hébert, Marc K.
Place: 
Hershey, PA
Publisher: 
IGI Global
Date published: 
2013
Editor: 
Gil-Garcia, J. Ramon
Journal Title: 
E-Government Success Factors and Measures
Source: 
E-Government Success Factors and Measures
Abstract: 

E-government evaluative practices are examined here anthropologically by questioning their theoretical and methodological assumptions. The scope of analysis focuses on the manner by which e-government evaluation is conducted, the objectivity it invokes, and the discourse around which its findings are generalized to the broader public. The intended audience of this chapter is policy workers and academic researchers who rely on online surveys to assess the citizen-experience of e-government and seek to expand their evaluative repertoire ethnographically. Practical recommendations are offered in an effort to enhance the e-government evaluator’s toolbox.

Series: 
Advances in Electronic Government, Digital Divide, and Regional Development

CITATION: Hébert, Marc K.. Anthropological Thinking about E-Government Evaluation edited by Gil-Garcia, J. Ramon . Hershey, PA : IGI Global , 2013. E-Government Success Factors and Measures - Available at: https://library.au.int/anthropological-thinking-about-e-government-evaluation