Attracting and Retaining ICT Professionals in Brazilian Companies

Results show that ICT professionals consider learning and development the most important expectancy in the workplace, followed by satisfaction and motivation. Women in ICT companies consider the learning and development expectancy much more important than their peers in non-ICT companies, and even more than men in both ICT and non-ICT companies. For HR and IT managers, this chapter provides some insights on what expectancy variables could be better explored and exploited to attract and retain IT professionals.