Cross - Generational Learning Case Study

“No public library, however large and well funded, can meet all the needs of its customers on its own” (2010, IFLA, p. 28). With fewer staff resources, collaborations and partnerships have become even more important in today’s economic environment to help deliver a quality service to library customers. The working partnership established between Malahide Library and the local post-primary school delivers mutual benefits to both. It has enabled the library to meet its customers’ needs through sources of volunteers who assist in the delivery of technology-based classes within the library. The cross-generational approach of the partnership has enabled the students to fulfill their school requirements of engaging in social responsibility and developing life skills. The partnership has assisted in enhancing the role of the library within the community and fostering good relationships with its future customers.