Demonstrating results

Demonstrating results

Subtitle: 
Using outcome measurement in your library
Author: 
Rubin, Rhea Joyce
Place: 
Chicago
Publisher: 
American Library Association
Phys descriptions: 
xvi, 160p. : ill.
Date published: 
2006
Record type: 
ISBN: 
0-8389-3560-5
Call No: 
023 RUB
Abstract: 

Outcome measurement lets libraries evaluate how they affect their users' quality of life. This book uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format. It includes tips on creating evaluations, coding data, and selecting a sample, thus positioning their libraries to secure maximum funding.

Language: 
Series: 
PLA results series

CITATION: Rubin, Rhea Joyce. Demonstrating results . Chicago : American Library Association , 2006. - Available at: https://library.au.int/demonstrating-results