Encore Synergy Implementation at a Medium-Sized University Library

Implementing Web-scale discovery at the University of Nebraska at Omaha?s (UNO) Criss Library presented some unexpected challenges. The UNO library selected Encore Synergy from Innovative Interfaces, Vendor homogeneity between Innovative Interfaces? Integrated Library System (ILS), and the discovery tool did not prevent problems regarding ILS module interoperability. This chapter describes the solutions found. Web-scale discovery via Encore also did not include all of the library?s electronic resources, but only a few aggregator databases. A representative sample of approximately thirty resources, however, was accessible via pass-through search from Encore to Innovative?s federated search tool, Research Pro. An initial examination of database usage indicates a decline in the use of databases not directly searchable in Encore.