Equity of Experience

This chapter examines some of the issues encountered by academics while developing online delivery of the Master of Information Management (MIM) program at RMIT University, Melbourne, Australia. RMIT is a multi-campus university of technology and design founded in the 1880s as a “working man's college” and now operating in a global environment. This global context, along with the challenges confronting Australian higher education and professional training, means that considering the issues arising from the design, development, and delivery of non-traditional delivery modes, such as the online environment, is essential in the quest to provide sustainable quality education. The experience of the educators involved in developing the MIM program may assist others in creating similar programs and provide insights into issues associated with implementing best practice for online instruction.