Essential Interviewing: A Programmed Approach to Effective Communication

Essential Interviewing: A Programmed Approach to Effective Communication

Author: 
Evans, D. R.
Place: 
Pacific Grove
Publisher: 
Brooks/Cole
Phys descriptions: 
x, 273p.: ill.
Date published: 
1998
Record type: 
Responsibility: 
Hearn, Margaret T., jt. author
Uhlemann, Max, R.,jt. author
Ivey, Allen E., jt. author
Edition: 
5th ed.
ISBN: 
0-534-34949-8
Call No: 
005.571 ESS
Abstract: 

From building rapport to facilitating change in both cooperative and resistant clients, this book guides readers step by step through each component of the complex process of effective professional/client communication.

Language: 

CITATION: Evans, D. R.. Essential Interviewing: A Programmed Approach to Effective Communication . Pacific Grove : Brooks/Cole , 1998. - Available at: https://library.au.int/essential-interviewing-programmed-approach-effective-communication