Essential Interviewing: A Programmed Approach to Effective Communication
Essential Interviewing: A Programmed Approach to Effective Communication
Place:
Pacific Grove
Publisher:
Brooks/Cole
Phys descriptions:
x, 273p.: ill.
Date published:
1998
Record type:
Responsibility:
Hearn, Margaret T., jt. author
Uhlemann, Max, R.,jt. author
Ivey, Allen E., jt. author
Edition:
5th ed.
Subject:
ISBN:
0-534-34949-8
Call No:
005.571 ESS
Abstract:
From building rapport to facilitating change in both cooperative and resistant clients, this book guides readers step by step through each component of the complex process of effective professional/client communication.
Language:
CITATION: Evans, D. R.. Essential Interviewing: A Programmed Approach to Effective Communication . Pacific Grove : Brooks/Cole , 1998. - Available at: https://library.au.int/essential-interviewing-programmed-approach-effective-communication