Healthcare Resource Sustainability

Health care provision is significantly impacted by the ability of health providers to engineer a viable healthcare space to support care stakeholders needs. In this chapter, the authors discuss and propose use of organisational semiotics as a set of methods to link stakeholders to systems, which allows them to capture data about clinician activity, information transfer, and building use, which in turn allows them to define the value of specific systems in the care environment to specific stakeholders and the dependence between systems in a care space. The authors suggest use of a semantically enhanced Building Information Model (BIM) to support the linking of clinician activity to the physical resource objects and space and facilitate the capture of quantifiable data over time or in relation to key stakeholders. Finally, the authors argue for the inclusion of appropriate stakeholder feedback and persuasive mechanisms to incentivise building user behaviour to support organisational level sustainability policy.