How to be a better communicator

Whatever your job or profession, you know that the ability to communicate effectively is fundamental to making a success of it. If you would like to give your communication skills a professional edge, this highly practical book offers hands- on advice that you can apply in your day-to-day work. Through a series of self-development exercises, you are encouraged to develop your communication skills in both speech and print and you will learn how to : get your point across clearly and precisely;understand the importance of listening;plan, prepare and deliver a talk or report;deal with face to face situations and much more.