How to improve performance through benchmarking

How to improve performance through benchmarking

Author: 
Fisher, John G.
Place: 
London
Publisher: 
Kogan Page Limited
Phys descriptions: 
96p.
Date published: 
1996
Record type: 
ISBN: 
0749419733
Call No: 
658.3.3018 FIS
Abstract: 

If you want your business performance to improve significantly, you cannot afford to ignore the importance of benchmarking. This step-by-step guide to benchmarking shows how performance (and profitability) can be increased by making use of the benchmarking techniques that are helping to transform organisations today. Packed with detailed mini case studies and action points. How to Improve Performance Through Benchmarking shows: exactly what benchmarking is ;how to set standards;how to find a benchmarking partner;how to analyze a competitor's performance;how benchmarking fits into a TQM approach. As an enlightened manger, if you have the commitment and energy to take your organization to the top, this book is essential reading.

Language: 

CITATION: Fisher, John G.. How to improve performance through benchmarking . London : Kogan Page Limited , 1996. - Available at: https://library.au.int/how-improve-performance-through-benchmarking-4