Influence of Quality Culture on Performance of Research Institutions in Kenya
Influence of Quality Culture on Performance of Research Institutions in Kenya
The purpose of the study was to establish the influence of quality culture on performance of research institutions in Kenya. Every organization has unique culture that determined its core values, beliefs, attitudes, behaviours and acceptable standards that demonstrate how things are done. The research institutions are required to develop new innovations that add value to products or service and satisfied potential customers. Stratified random sampling technique was used to select a sample of population. Both closed and opened-ended questions were used to obtain data from respondents. In analysing the data, quantitative research design was used. Moreover, analysis of variance (ANOVA) was also used to analyse respondents characteristics, rates and gender. The findings of the research study indicated that there was a strong relationship between quality culture and performance of research institutions in Kenya. The importance of the study was to benefit the research institutions to have alternatives for decision making that would improve their performance.
CITATION: Katwalo, Allan M.. Influence of Quality Culture on Performance of Research Institutions in Kenya . : Adonis & Abbey , 2015. African Journal of Business and Economic Research, Vol. 10, No. 1, 2015, 25 - 54 - Available at: https://library.au.int/influence-quality-culture-performance-research-institutions-kenya