An Information Communication Technology Adoption Model for Small and Medium Sized Enterprises

Despite the increased number of SME adopters of information communication technology (ICT) for their business, there are limited studies that address the factors affecting SME’s adoption decision. Especially, a theoretical perspective on E-business adoption model for SMEs is required to better understand the SME’s complex adoption decision process and, in turn, to provide a realistic means of creating guidelines for other SME’s to consider when making their adoption decision. Thus, the goal of this chapter is three-fold: i) to review key literature of the factors affecting SME’s adoption decision and then summarize major determinants of key dimensions with definition and literature sources, ii) to propose a theoretical framework of e-business adoption for SMEs, namely an OBTG (Organizational – Business – Technological - Governmental) e-business adoption model for SMEs, and finally iii) to provide insightful discussions on the driving factors and barriers of the SMEs’ e-business adoption decision.