From Intelligent to Smart Cities

This chapter develops the notion of the intelligent city as the smart provider of electronically-enhanced services. Set within the ongoing debate about competitive cities, it identifies how the growing interest in the notion of intelligent cities has led universities to explore the possibilities of using ‘communities of practice’ (CoPs) as a way of drawing upon the work-based learning such knowledge-based organizations offer to be smart in developing integrated models of e-government (eGov) services. It reports on the attempts made by a consortium of leading European cities to use the intelligence of CoPs as the organizational means to be smart in developing models of eGov services capable of integrating the e-learning needs, knowledge transfer requirements, and capacity building commitments of their socially-inclusive and participatory urban regeneration programmes.