IT Alignment Toolkit: A Multimedia Toolkit to Help You Develop the Buy-in and Create the Roadmap for a Strategically Aligned IT Unit

To help you understand the critical role IT plays in supporting an organization's strategy, Drs. Kaplan and Norton have developed a powerful multimedia tool for the IT team. This Toolkit helps you lay out the roadmap for a strategically aligned IT unit. Balanced Scorecard co-creator David Norton and Palladium IT practice leader Robert Gold share their experience with helping IT units become strategy-focused. The Toolkit also includes: Dr. Richard Nolan, who discusses the challenge of making IT a strategic partner in the organization. Organization leaders sharing their approach include Bowne & Company, Harcourt, and Cardinal Health. Three BSC Hall of Fame Profiles describe how organizations in diverse sectors and industries became strategy-focused and aligned their IT unit with the Balanced Scorecard. Organizations represented include JP Morgan IT; Coca Cola Beverages, Sweden; and KeyCorp; six classic articles from Balanced Scorecard Report provide best practices, tips, and techniques for turning IT into a strategic partner; video testimonials from three executives share their BSC story. Organizations represented include Coca Cola, KeyCorp, and Crown Castle International; plus methodology example slides to help you clarify the process of cascading to an IT support unit. Several IT strategy maps, including strategy map templates, will help you get started with building an IT unit map.