ITIL continual service improvement | AUC Library

ITIL continual service improvement

Author:

Lloyd, Vernon [et...al]

Place:

London

Publisher:

TSO

Phys descriptions:

xi, 246 pp. : ill. ; 28 cm.

Date published:

2011

Record type:

Edition:

2nd ed

Subject:

INFORMATION TECHNOLOGY -- MANAGEMENT.

ISBN:

9780113313068

Call No:

004.6 LIO

Language:

Series:

Best management practice

CITATION: Lloyd, Vernon [et...al]. ITIL continual service improvement . London : TSO , 2011. - Available at: https://library.au.int/itil-continual-service-improvement