Library 2.0 and Personal Information Management

In this chapter, the authors review current literature on personal information management to analyze how it is understood with the aim of reviewing the way in which individuals try to manage their personal information and whether libraries observe the information behavior of their community members to learn which is the best way to offer their services. At the end of this process, they show that a role for library professionals could be devised in being information management mediators for their community members in the digital world, helping them make sense out of chaos. This role is clearly linked to the development of information literacy programs in libraries.