Making Quality Control Decisions in Radiology Department

In the radiology department, radiographers’ performance appraisal cannot be performed continuously due to time pressure and the lack of objective performance indicators. The authors conducted an empirical study where they assessed radiographers’ performance based on objective performance indicators derived from data stored in the PACS and RIS. The study indicated that one is able to use the PACS-RIS environment as a Decision Support System (DSS) that delivers promptly objective indicators for performance appraisal purposes. Besides, the model of a DSS allows radiographers’ continuous performance appraisal.