Patterns of Facilitation in Online Communities of Practice

Patterns of Facilitation in Online Communities of Practice

Author: 
Tarmizi, Halbana
Place: 
Hershey, PA
Publisher: 
IGI Global
Date published: 
2009
Record type: 
Responsibility: 
Vreede, Gert-Jan de, jt. author
Editor: 
Yoong, Pak
Source: 
Leadership in the Digital Enterprise
Abstract: 

Communities of practice have gained foothold in knowledge management initiatives. Still, there are challenges for COP to thrive and to serve its purpose. Facilitation can help COP in overcoming some of the challenges. However, facilitation in COP by itself is challenging as we are dealing with different types of COP that exhibit different characteristics. Through content analysis of facilitators’ postings the authors identified several tasks commonly performed by facilitators from different COPs. Knowing how to accomplish those tasks will help COP facilitators in assisting their communities to thrive.

Series: 
Advances in Business Strategy and Competitive Advantage

CITATION: Tarmizi, Halbana. Patterns of Facilitation in Online Communities of Practice edited by Yoong, Pak . Hershey, PA : IGI Global , 2009. Leadership in the Digital Enterprise - Available at: https://library.au.int/patterns-facilitation-online-communities-practice